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Evidence Guide: PUADEFCH003B - Deliver chaplaincy services

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

PUADEFCH003B - Deliver chaplaincy services

What evidence can you provide to prove your understanding of each of the following citeria?

Plan the delivery of chaplaincy services

  1. Planning requirements for chaplaincy services are identified from organisation processes
  2. Planning tools and methodologies are identified and applied throughout the planning process
  3. All relevant planning factors and other data required are identified, selected and obtained in accordance with organisation procedures
  4. Plans are developed, confirmed with relevant personnel and documented
  5. Plans are tested for accuracy and relevance and agreed with appropriate personnel in accordance with organisation procedures
Planning requirements for chaplaincy services are identified from organisation processes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Planning tools and methodologies are identified and applied throughout the planning process

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

All relevant planning factors and other data required are identified, selected and obtained in accordance with organisation procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Plans are developed, confirmed with relevant personnel and documented

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Plans are tested for accuracy and relevance and agreed with appropriate personnel in accordance with organisation procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Deliver chaplaincy services

  1. Actions resulting from the plans are initiated in accordance with organisation procedures and policies
  2. Plans are implemented, monitored and amended to address changing circumstances in accordance with organisation requirements and procedures
  3. Information on the delivery of chaplaincy services is forwarded to appropriate personnel in accordance with organisation procedures and policy
Actions resulting from the plans are initiated in accordance with organisation procedures and policies

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Plans are implemented, monitored and amended to address changing circumstances in accordance with organisation requirements and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Information on the delivery of chaplaincy services is forwarded to appropriate personnel in accordance with organisation procedures and policy

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review the delivery of chaplaincy services

  1. Review procedures are developed and implemented in accordance with organisation standards and guidelines
  2. Review is undertaken against specified criteria
  3. Organisation requirements for the chaplaincy service are incorporated in the review procedures
  4. Review outcomes are incorporated in current and future plans
Review procedures are developed and implemented in accordance with organisation standards and guidelines

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review is undertaken against specified criteria

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Organisation requirements for the chaplaincy service are incorporated in the review procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review outcomes are incorporated in current and future plans

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Assessment must confirm the ability to conduct research that identifies topical issues that may impact on members of the organisation and to address the needs of the congregation in planning the chaplaincy service.

Assessment must also confirm the ability to deliver a coherent service and to identify with the congregation while delivering the chaplaincy service.

Consistency in performance

Competency should be demonstrated delivering a range of actual or simulated chaplaincy services over time.

Context of and specific resources for assessment

Context of assessment

Competency should be assessed in an actual or simulated environment by observing the chaplain deliver a range of services. Targeted questioning to assess underpinning knowledge should support practical assessments.

Specific resources for assessment

There are no special resource requirements for this unit.

Guidance information for assessment

Information that will assist or guide assessment will be written during Phase II of the Review of the PUA00 Public Safety Training Package.

Required Skills and Knowledge

This describes the essential skills and knowledge and their level, required for this unit.

Required Skills

meet denominational or multi-faith requirements

communication skills include the capacity to:

gather information from a variety of sources and using range of media

analyse complex personal and organisational issues

take part in and facilitate interpersonal exchanges with groups and individuals, selecting language style suitable to audience and context for the purpose of establishing, maintaining and developing relationships, exploring issues and or problem solving

actively listen, summarise and clarify ideas

provide positive and empathetic feedback

measure performance against established criteria

prepare written plans, advice, reports and services using appropriate electronic media

retain professionalism under duress

encourage members of the congregation

Required Knowledge

world religions and associated religious beliefs and practices

denominational doctrines, worship and practices

planning processes

review processes

relevant organisational processes

administrative procedures

operational procedures

relevant organisational requirements

sources for relevant background information

code of behaviour

organisation guidelines and standards for privacy, confidentiality, defamation, duty of care

professional codes of practice

ethical standards and the nature of ethics and ethical values

fundamental ethical principles such as justice, respect for persons and responsible care

defence and individual service codes of ethics

range of operational situations

verbal and non-verbal communication techniques including body language, language style, active listening, questioning

Range Statement

The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.

Planning may include

Liaison with peers and organisation members

Attendance at conferences

Seeking formal and informal feedback from clients

Researching information via the web, newspapers, organisation publications

Chaplaincy services may include

Services of worship

Pastoral care

And may be constrained by:

Celebrations and commemorations

Organisational requirements

Resource limitations

Chaplain roles

Legislation, codes and standards relevant to the workplace

Denominational or multi-faith requirements

Organisation may include

Australian Defence Force

Police forces

Fire services

Emergency services

Planning tools and methodologies may include

Instructions

Operational orders

Software programs

Intuition, experience and knowledge

Anecdotal evidence

Consultations and liaison

Implementation of plans may require

Liaison

Attendance at conferences

Seeking formal and informal feedback from clients

Rehearsals

Organisation requirements may include

Legislation

Policies

Procedures

Practices

Standards

Conventions

Goals, objectives, plans, systems and processes

Access, equity and diversity principles and practices

Quality and continuous improvement processes and standards

Performance plans

Defined resource parameters

Delivery of chaplaincy services may be

In workplaces

In support of operations

In the training environment

Review procedures may include

Liaison

Attendance at conferences

Seeking formal and informal feedback from clients